General terms for a holiday at Park Chalet Village
Booking terms, cancellation policy and important information for a safe and pleasant holiday in Livigno.
- Overnight stay and breakfast: prices are per person, per day in bed and breakfast accommodation with possibility of having lunch and dinner at Grand Chalet restaurant inside the village.
- Half board: prices are per person per day with breakfast and dinner included at the panoramic Grand Chalet restaurant inside the village.
- Full board: children up to 3 years old are free of charge; from 4 to 13 years with an extra charge of € 15,00; for adults extra charge € 20,00 per person per day. Lunch is served at Grill Restaurant Pizzeria or in the outside terrace.
- Short stay: for stay less than 4 days 10% extra charge
- Weekend: 2/3 days 10% extra charge
- 1 day 20% extra charge
Special reductions for children and adults
- 0-2 years old free of charge (baby cot with bed linen is provided)
- 3-13 years old 20% reduction (in standard bed)
- 3-13 years old 50% reduction (in sofa bed)
- adults 30% reduction (in sofa bed)
Arrival and Departure
On arrival day, chalets are ready from 16.00 pm.
On departure day, chalet must be left within 10.30 am.
Check-in and check-out at different time have to be agreed with the reception (if possible).
Check-in after 19.00 must be agreed by phone with the reception.
Check-in on later date or check-out before the fixed date of departure are always charged according to standard policy.
Dogs and cats are welcome in the village with a 10,00 euro extra charge per day, in full respect of people and things. Dogs are not allowed into the breakfast and dining room.
It is strictly forbidden to smoke inside the chalet and inside Grand Chalet.
Deposit and Booking procedure
Bookings are confirmed by sending a specific mail of confirmation and by paying 30% deposit of the total amount (50% deposit on high season period, Christmas, New Year and Carnival) for each reserved chalet, by credit card or bank transfer following one of the two suggested procedures:
1. email to firstname.lastname@example.org
in which the offer is confirmed by giving the credit card number and date of expire (this can be done directly on phone if one prefers) with the authorisation to debit the agreed amount of deposit; the reservation will be immediately confirmed.
2. email to email@example.com
in which the offer is confirmed; subsequently, bank transfer to:
PARK CHALET VILLAGE S.R.L.
BANCA POPOLARE DI SONDRIO Bank of Livigno
Bank details: IBAN: IT80 Y056 9652 2000 0002 0017 X82
Bank: 021 LIVIGNO
BIC/SWIFT SEDE: POSOIT22
The reservation will be immediately registered in our hotel system and confirmed to you after receiving the money on our bank account.
IT IS ALWAYS NECESSARY to write name, surname and date of vacation in the bank transaction.
The agreed total amount must be paid even in case of late arrival or early departure and even in case of no show of one or more members.
The balance has to be paid on arrival day while check-in in.
- In case of cancellation within 30 days prior to arrival, the deposit can be used by the guests for another reservation for the same number of days within one year.
- In case of cancellation within 25 days prior to arrival, the deposit will be retained as penalty and will no longer be used for subsequent bookings. In no case the deposit will be refunded.
- In case of cancellation within 10 days prior to arrival or in case of “no show” the full amount due must be paid.
A word of advice:
Before setting out for your journey we strongly recommend you to call us for some practical advices on how to reach Livigno; or else to visit the “Arrival page” on our website.